Shoreway Plumbing, Inc.
Review Summary
- Positive Experiences: Customers consistently praise Shoreway Plumbing for its professionalism, friendliness, responsiveness, and efficiency.
- Excellent Customer Service: Reggie is frequently mentioned for his helpfulness, smooth scheduling, and knowledgeable approach.
- Skilled and Efficient Work: Plumbers are described as knowledgeable, efficient, and thorough, leaving workspaces clean.
- Reliable and Trustworthy: Shoreway Plumbing is considered reliable, with prompt arrivals and a commitment to customer satisfaction.
- Specific Services: Positive experiences with toilet installation, water heater replacement and installation.
- Repeat Business: Several customers indicate they will continue to use Shoreway Plumbing for future needs.

Reviews
View All on Google4.9
(120 reviews)
Ismael Texidor
I recently had the pleasure of working with Reggie for a plumbing issue, and I couldn’t be more impressed with their customer service. From the moment I called, they were professional, friendly, and incredibly responsive. The scheduling process was smooth, and they arrived exactly when they said they would. The plumber was knowledgeable, explained everything clearly, and made sure I understood the issue and my options before starting any work. They worked efficiently, kept everything clean, and went above and beyond to ensure the job was done right. What really stood out was their commitment to customer satisfaction. They followed up after the service to make sure everything was working perfectly, which is rare to find these days. If you’re looking for a plumber who is reliable, skilled, and truly cares about their customers, I highly recommend Reggie. I’ll definitely be using their services again in the future!
chuck Bourdon
March 17, 2025
Julio and Mario did an excellent and professional job with the pickup delivery and installation of a new toilet at our home to replace a broken one. They were efficient, organized and helpful. They made sure to remove all the debris from the toilet they replaced and spotlessly cleaned the workspace before they left. Chuck Bourdon
Almarie Rodriguez
I had an excellent experience with Shoreway Plumbing! From the moment I called, Reggie answered the phone, and he was incredibly friendly and professional. He made the whole process so smooth and easy, getting me an appointment scheduled very quickly. The team arrived on time, and the service was top-notch. I truly appreciated how efficient and knowledgeable they were. I would highly recommend Shoreway Plumbing to anyone in need of plumbing services. Great job all around!
AJ Navarro
Sherwood Plumbing is hands down the best in Redwood City! From start to finish, their service was professional, efficient, and stress-free. A huge shoutout to Reggie—he was incredibly helpful over the phone, answering all my questions and making sure everything was scheduled smoothly. His friendly and knowledgeable approach made the whole process easy. The plumber who came out did a fantastic job, and I couldn’t be happier with the results. If you need a trustworthy plumbing company, look no further than Sherwood Plumbing. Highly recommend!
Josue Castro
I recently had the pleasure of working with Shoreway Plumbing and was thoroughly impressed with their service. From my initial call, Reggie was exceptionally friendly and professional, making the scheduling process seamless. The team arrived promptly and demonstrated remarkable expertise and efficiency in their work. I highly recommend Shoreway Plumbing to anyone in need of reliable plumbing services. Excellent job all around!
Jessica Gachet
Our water heater started leaking and we wanted to replace it. Shoreway came out quickly and Abraham took time to go over all the options including technical details and costs and he answered all our questions. We chose a heat pump water heater and it got installed quickly and cleanly. They were there for the inspection and it all went well. Overall, good communication and no stress.
Nancy Lobell
Shoreway Plumbing installed a Rheem hybrid electric water heater for me. I was extremely happy with the team that did the installation. Every single person was competent and hard working and the results were great. It was a great company to work with. Special shout outs to Fernando and Mario.
John Zotz
Very responsive, both in scheduling and in the arrival the tech. He took care of my plumbing problem quickly and was very easy to work with. This is my third really good experience with Shoreway. They will continue to be the ones I call.